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Política de envío

 

Master Air Tool ships to worldwide locations including EU countries and other international destinations.

Master Air Tool Ltd uses shipping carrier mainly through USPS and UPS, however, we also use Fedex, and DHL or other contracted shipping companies from time to time. The online system will generate the best shipping rate. If you choose free shipping option, we will choose different shipping carrier we work with to ship to you. All orders are shipped within 12 working days from receipt of your order, GENERALLY WE CAN SHIP FASTER WITHOUT GUARANTEE due to each item is freshly assembled. We cannot guarantee when an order will arrive since it is controlled by third party shipping carrier. Consider any shipping or transit time offered to you as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Production & Shipping Lead Time:

Most tools are made once the order is received excluding some items are pre-build based on our historic data. For most of the items, there is a production lead time of 5-7 business days before shipping out.  The shipping time frame takes 3-4 business days to east and west coat, 2-3 business days to central states. For international locations outside of the USA, the shipping time frames range from 3 - 5 business days. Please be advised that business days means that it does not include weekend ( Saturday and Sunday). In most cases we are able to ship your items much sooner. Experience has taught us it is best to under-promise and over-deliver the majority of the time while allowing some leeway for those situations where delays do occur. For pre-build items, it takes 1-2 business day for packaging preparation and 2-4 business days to arrive your destination within USA, and 2-5 business days to arrive international destinations.

How Much Does It Cost To Ship?

Master Air Tool Ltd Co offers domestic free ground shipping with real time rate on other shippers. For International shipping, we offer international flat rate shipping via DHL or available shippers in your country. The shipping chart below list how we charge shipping charges.

Shipping Chart

Region Cost
USA and Territories

We offer real time shipping rates during checkout. We also offer free shipping for order over $50, order lower than $50 we offer flat rate $9.99 insured with signature confirmation. We also ship to PO/APO/FPO Box via USPS Priority mail service. 

You may also use your own shipping account. 

South America International Flat Rate: $45 / UPS, USPS, Fedex or DHL
Canada & France 

We offer real time shipping rates during checkout. We also offer free shipping for order over $500, order lower than $500 we offer flat rate $30.00 insured with signature confirmation.

India International Flat Rate: $65 / UPS, USPS, Fedex or DHL
Middle East  International Flat Rate: $65 / UPS, USPS, Fedex or DHL
Asia & Russia International Flat Rate: $45 / UPS, USPS, Fedex or DHL


May I use my own shipper account?

Currently, for personal, government and veteran account, we do not honour third party account for shipment. If you open a business, general reseller and stock distributor account with us, you may use your own shipping account. All shipment is dispatched from Hot Springs, AR. unless otherwise specified in the invoice.

Import Tax and Custom Clearance

If you are residing or the shipping destination is outside of United States,  and Taiwan, you are liable to pay for import tax. In most cases, our shipping carrier will bill you the amount of import tax they pay to the custom. 

Discounted Flat Rate Shipping For International Destinations

To honour the international community, we have discounted international flat rate shipping available from Min. USD$45 up to Max. USD$200. If you order 100 pcs of tools, your international shipping charge will only be Max. USD$200 or lower. Please checkout the order as usual. And the shopping cart will display the discounted shipping rate charge for you.

Air Tool Drop Shipping To Your Customers

We can prepare a shipping label with your company's name and put your own invoice or packing list in the package as long as you prepare the required document and advise us what to do with the package. All you have to do is leave us a comment to request drop shipping to your customer directly and specify your customer's shipping address during the checkout process.

Master Palm pneumatic tools online store ship worldwide. Master Air Tool Ltd uses shipping carrier mainly through USPS, however, we also use UPS, FedEx, and DHL or other contracted shipping companies from time to time. The online system will generate the best shipping rate and we will choose different shipping carrier we work with to ship to you.

DMCA, Copyright & Trademark

Date: 06/27/2021

Master Palm® is a registered trademark in the US and EU owned by Master Air Tool companies, you may not use "Master Palm" by all means without our consent and authorization in writing.  All contents, photos, product descriptions, website contents on masterpalmusa.com, mastertoolsupply.com, and masterpalm.com are the properties of Master Air Tool Ltd Co. You may not clone, plagiarize, copy without our written consent and authorization.

If you have been notified to remove duplicate or unauthorized contents related to our brand, website, products for DMCA violation and copyright infringement or trademark Master Palm, please remove them now, otherwise, our attorneys will enact legal against you. 


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